Take Time is committed “To provide exceptional service that exceeds our customer’s expectations.”
Our vision is “To lead the maid service industry through outstanding customer service, training and meticulous quality control.”
Our desire is to provide our clients with an opportunity to “Take Time to Live Well”
We have been in business for 6 years and are members of the BBB (Better Business Bureau) with an A+ rating.
We are extremely detail oriented and will work from the Top of your home to the Bottom using our own standardized
We are a Full Service company and provide generous discounts on these additional services: commercial cleaning; interior/exterior window and gutter cleaning; carpet and upholstery cleaning; tile and grout cleaning and resealing; handyman services; snow removal and grass cutting; demolition and junk removal and real estate services. All these additional services are provided by employees not contractors who have been thoroughly trained and certified.
We also have Quality Checkers who continually check the work of our cleaners on the job to ensure quality control and to make sure our high standards are being maintained. We use the solo cleaner system so you have the same cleaner each time. In some cases if the client wants the work done faster we will send two cleaners. Everything we do is standardized so if your cleaner is temporarily unavailable another cleaner will be sent and you are still getting that same GREAT clean! Although our systems and procedures are standardized, we are great at customizing service for clients who require some differences to their service.
We have a 100% customer satisfaction policy. We stand behind our work! This means that if you contact us within 24 hours of your clean and are not 100% fully satisfied due to your cleaner accidently missing something, we will do a complementary redo of the area in question.
During our hiring process, our staff must provide extensive background checks and police clearance upon hire. We have an extensive two week training program upon hire and we have a process to ensure ongoing monitoring and improvement.
All our staff are covered by WCB (Workers Compensation) Staff are licensed, bonded and insured. We carry a 5 million dollar liability coverage. This means that if our staff were to get injured in your home, you would not be responsible or liable.
All these facts are what sets us apart from other maid services in the industry. Book with us and see the real difference Take Time Home cleaning makes in your life… Take Time so you can enjoy your life!